OUR HISTORY & MISSION


Over 10 Years In Customer Service & Leadership Training In The Hospitality Industry

THE BEGINNING

How it all started: Imagine some of the most powerful speakers of our time. Who do they reach? CEO’s, Presidents of Corporations, VP’s, Directors and Managers but seldom the ones who come to work every day while carrying the companies culture and service image on their shoulders, – the employees. Now imagine a powerful program, filled with motivational and reality based content that connects with the minds of every employee. Envision a message, tailored to service, leadership and engaging behaviors, positioned to foster self accountability and understanding while connecting with “the very core” of human value such as family, happiness and life balance. See employees who are connecting performance with self-driven motive, welcome change and recognize their own sense of accountability. Now Imagine Q-Principle!


 

OUR EVOLUTION

Who we became: Since 2005 Q-Principle Inc. has earned a global reputation within a vast number of different industries, due to our innovative, interactive and effective learning platform. Life and reality based curriculums are custom tailored to enhance the performance of associates and significantly impacted their behavior and performance. The team of Q-Principle is highly specialized in the field of employee-customizable service education and offers a wide range of seminars, using “Blended Learning”, “Self Discovered Learning” and “Improv learning” as tools to introduce the lesson plan. The coaching team of Q-Principle has reached thousands of employees and managers and is trusted by top industry leading firms with their service and leadership development. The core belief of Q-Principle can be summed up in one word – “Results”, this being the only thing that matters in education. Q-Principle is a people company that takes learning far beyond the walls of a business. By connecting audiences with what truly matters in life, values, code of honor, self-respect, performance and winning; earning the right to live a better tomorrow.

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Lesson Plan Inventory

Lesson Plan Inventory 2016

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Get Your Q Coin

Put the coin in your right pocket.

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HILTON SAN FRANCISCO – JAN 2017

Q- Principles, Andy, will give a talk on Customer Service this January 2017 in San Francisco

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PRIVATE LUXURY COUNTRY CLUBS

What it take to service customers at private country clubs..

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INSPIRATIONAL STORIES

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Quote by Mark Twain

Kindness is the language which the deaf can hear and the blind can see.
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Quote by Nelson Mandela

Education is the most powerful weapon which you can use to change the world.
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Quote by Charles R. Swindoll Read

Life is 10% what happens to you and 90% how you react to it.
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