LESSON PLAN


Over 10 Years In Customer Service & Leadership Training In The Hospitality Industry

Introduction

Q-Principle is a widely recognized change agent firm which specializes in reality based learning and drives remarkable results in changing human behaviors. Q-Principle uses ground breaking educational implementation methods like self-discovery, Improv and human intervention methodologies to translate content into embraced learning. This uniquely designed curriculum promotes free thinking and sends connective signals where the audience links emotionally with real time components such as motive, reason and will-power. The lesson plan translates content into behavioral movement of change by promoting natural and transparent solutions systems which are applicable in business as well as in life. It’s where energy, passion, purpose and free-willed performance come together and move the needle of change. It can be seen as the new game changer for personal and professional growth.

Lesson Plan Inventory

Applicable to all staff, all managers, all positions and all industries

The Evolution of Service – Part 1
The Evolution of Service – Part 2 (Improv)

Applicable to all managers, all positions and all industries

The Spirit of Leadership – Module 1
Status Quo versus Change – Module 2
The Coaching Code of Conduct – Module 3
The 12-minute Pre-Shift – Module 4

Standalone programs for theme specific learning

Speaking as a Life-Skill
Food and Beverage Skill-Set Education

See entire plan in pdf format

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Lesson Plan Inventory

Lesson Plan Inventory 2016

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Get Your Q Coin

Put the coin in your right pocket.

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HILTON SAN FRANCISCO – JAN 2017

Q- Principles, Andy, will give a talk on Customer Service this January 2017 in San Francisco

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PRIVATE LUXURY COUNTRY CLUBS

What it take to service customers at private country clubs..

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INSPIRATIONAL STORIES

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Quote by Mark Twain

Kindness is the language which the deaf can hear and the blind can see.
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Quote by Nelson Mandela

Education is the most powerful weapon which you can use to change the world.
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Quote by Charles R. Swindoll Read

Life is 10% what happens to you and 90% how you react to it.
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