Over 10 Years In Customer Service & Leadership Training In The Hospitality Industry

Q-coinWhat does it matter in a 100 years from now how much money we had, what car we drove, how big our house was or how many toys we had. But maybe you made a difference in the life of a child or helped a person or a family in need. You make a living by what you take; – you make a life by what you give. Winston Churchill

We didn’t invent the coin, nor did we invent the inspirational usage or purpose, – We just apply it and we believe in its magical powers.

How to bring it to life:
Put the coin in your right pocket.
Every time you help someone in need, offer unexpected support, do a kind task, surprise the ones you love or offer time to comfort the ones in need, take the coin and move it into a different pocket. Set yourself a goal to move the coin at least three times a day. – But remember, “A selfless task for selfish reasons has no meaning”

Here is your audience:

  • Your Family – Don’t wait for a holiday or special event. Celebrate that they exist
  • Your Guests, Members and Customers – They pay your wages and keep you safe
  • Your peers and co-workers – They will stand by your side when life gets tough
  • A stranger – Be careful when you speak to a stranger, you might entertain an Angel!

The coin will not make you a better person, it will not do anything on its own but it will remind you of your potential and responsibilities you have as a human being. In return, it will give you something no money in the world can buy. “The most powerful feeling available to us is to have done something kind for someone else without requesting something in return” What ever you do will come back to you and sometimes in moments when you need it the most.

$9.95 each




Lesson Plan Inventory

Lesson Plan Inventory 2016

Read more

Get Your Q Coin

Put the coin in your right pocket.

Read more


Q- Principles, Andy, will give a talk on Customer Service this January 2017 in San Francisco

Read more


What it take to service customers at private country clubs..

Read more


Jerry Story, Lorem ipsum dolor sit amet, consectetur adipiscing elit,

Read more

Quote by Mark Twain

Kindness is the language which the deaf can hear and the blind can see.
Read more

Quote by Nelson Mandela

Education is the most powerful weapon which you can use to change the world.
Read more

Quote by Charles R. Swindoll Read

Life is 10% what happens to you and 90% how you react to it.
Read more