VIDEOS

Over 10 Years In Customer Service & Leadership Training In The Hospitality Industry

“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.”

by Colin Powell

 

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Lesson Plan Inventory

Lesson Plan Inventory 2016

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Get Your Q Coin

Put the coin in your right pocket.

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HILTON SAN FRANCISCO – JAN 2017

Q- Principles, Andy, will give a talk on Customer Service this January 2017 in San Francisco

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PRIVATE LUXURY COUNTRY CLUBS

What it take to service customers at private country clubs..

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INSPIRATIONAL STORIES

Jerry Story, Lorem ipsum dolor sit amet, consectetur adipiscing elit,

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Quote by Mark Twain

Kindness is the language which the deaf can hear and the blind can see.
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Quote by Nelson Mandela

Education is the most powerful weapon which you can use to change the world.
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Quote by Charles R. Swindoll Read

Life is 10% what happens to you and 90% how you react to it.
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