e-UNIVERSITY Over 10 Years In Customer Service & Leadership Training In The Hospitality Industry AUDIO BOOKS LESSON PLAN VIDEO Q-COINS Audio Book: Evolution of Service (Module 1, Section 1) – By Andy Stangenberg CALL US FOR A QUICK CONVERSATION CLICK HERE Lesson Plan Inventory Lesson Plan Inventory 2016 Read more Get Your Q Coin Put the coin in your right pocket. Read more HILTON SAN FRANCISCO – JAN 2017 Q- Principles, Andy, will give a talk on Customer Service this January 2017 in San Francisco Read more PRIVATE LUXURY COUNTRY CLUBS What it take to service customers at private country clubs.. Read more INSPIRATIONAL STORIES Jerry Story, Lorem ipsum dolor sit amet, consectetur adipiscing elit, Read more Quote by Mark Twain Kindness is the language which the deaf can hear and the blind can see. Read more Quote by Nelson Mandela Education is the most powerful weapon which you can use to change the world. Read more Quote by Charles R. Swindoll Read Life is 10% what happens to you and 90% how you react to it. Read more