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Over 10 Years In Customer Service & Leadership Training In The Hospitality Industry

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Lesson Plan Inventory 2016

Put the coin in your right pocket.

Q- Principles, Andy, will give a talk on Customer Service this January 2017 in San Francisco

What it take to service customers at private country clubs..

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Kindness is the language which the deaf can hear and the blind can see.

Education is the most powerful weapon which you can use to change the world.

Life is 10% what happens to you and 90% how you react to it.